The information found in the First 5 California Web site is general and current as of the date the information was placed on the Web site. Links to information on sites not maintained by First 5 California are provided only as a public service. First 5 California is not responsible for the accuracy of the information on these other sites. Please let the webmaster know if a link to a site external to First 5 California does not work.

First 5 California Copyright Statement

Thank you for visiting the First 5 California (F5CA) website and reviewing its Use Policy. The State requires users to know about the collection, use, security of, and access to information that may be obtained through use of the State's web portal. By visiting this website, users accept the policies and practices described in this Notice, which covers the following topics:



Please note this Use Policy is subject to change without notice, and that it reflects the State's current business practices.

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"Personal information" is information about a person that identifies or describes an individual, including, but not limited to, his or her name, social security number, physical description, home address, home telephone number, education, financial matters, medical or employment history, and is readily identifiable to that individual. A domain name or Internet Protocol address is not considered personal information, however, it is considered "electronically collected personal information."


Similarly, according to Government Code section 11015.5, "electronically collected personal information" refers to any information that is maintained by an agency that identifies or describes an individual user, including, but not limited to, his or her name, social security number, physical description, home address, home telephone number, education, financial matters, medical or employment history, password, electronic mail address, and information that reveals any network location or identity, but excludes any information manually submitted to a state agency by a user, whether electronically or in written form, and information on or relating to individuals who are users, serving in a business capacity, including, but not limited to, business owners, officers, or principals of that business.


The "electronically collected personal information" F5CA automatically collect includes your domain name or Internet Protocol address, and statistical information about which web pages you visit. If you voluntarily participate in an activity that asks for specific information (e.g., completing a request for assistance, ordering a Kit for New Parents, signing up for a F5CA Sponsored event, sending an e-mail, or participating in a survey), more detailed data will be collected. If you choose not to participate in these activities, your choice will not affect your ability to use any other feature of the website.


If any type of personal information is requested on the website or volunteered by the user, state law, including the Information Practices Act of 1977, Government Code section 11015.5, and the federal Privacy Act of 1974, may protect it. However, this information may be a public record once provided, and may be subject to public inspection and copying if not otherwise protected by federal or state law.


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Children are not eligible to use services that require submission of personal information and F5CA requires that minors (under the age of 18) do not submit any personal information to us. This includes submitting personal information to the State as part of a user profile or personalization profile. Minors can use these services only if used together with a parent or guardian. Minors should seek guidance from their parents. 


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F5CA collects personal information directly from individuals who volunteer to use some of our services. Collection of this information is required to deliver the specific services, but use of these services is voluntary.


If a user simply browses or downloads information from F5CA’s website, F5CA automatically collects and stores the following information about the visit:


  • The Internet Protocol Address and domain name used but not the e-mail address. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you and generate statistics used in the management of this site.
  • The type of browser and operating system used.
  • The date and time of the visit.
  • The web pages or services accessed at this site.
  • The web site visited prior to coming to this website.
  • The web site visited upon leaving F5CA’s website.
  • The form that was downloaded, if applicable.


F5CA’s website logs do not identify a visitor by personal information, and we make no attempt to link other websites with the individuals who browse the website.


However, if a user accesses our online applications, we automatically collect and store the interaction with the application including the following:


  • Information inputted into form fields, including personal and confidential information.
  • Links selected.
  • Error messages a user may receive.


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If a user chooses to submit information to F5CA, it will be transmitted through secure lines to our database. Any private information will be used only for the purposes for which it was provided and will not be shared with another entity except as prescribed by law. Please see our Privacy Policy for additional information.


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If during a visit to F5CA’s website, a user participates in a survey or sends an e-mail, the following additional information will be collected:


  • The e-mail address and content of the e-mail.
  • Information volunteered in response to the survey.


The information collected is not limited to text characters and may include audio, video, and graphic information formats sent to F5CA.


The information is retained in accordance with Government Code section 11015.5.


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Users may choose to provide F5CA with personal information, as in an e-mail with a comment or question. F5CA uses the information to improve its service to users or to respond to a request. Sometimes your e-mail may be forwarded to other state or local employees who may be better able to help you, and this staff may be employed by a different agency within the State. Except for authorized law enforcement investigations or as required by law, our e-mail is not shared with any other organizations.


We use your e-mail to address issues you identify, to further improve our website, or to forward the e-mail to another agency for appropriate action.


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If an order is placed with F5CA, information will be requested from the user. A user must provide contact information (e.g., name and shipping address) and may be asked for financial information (e.g., credit card number, expiration date]. This information is used for billing purposes and to fill the order/request. If we have trouble processing an order, this contact information is used to contact the person placing the order.


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Federal and California laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by State government. At the same time, there are exceptions to the public's right to access public records. These exceptions serve various needs, including maintaining the privacy of individuals. Both State and federal laws provide exceptions.


All information collected on this site becomes public record that may be subject to inspection and copying by the public, unless an exemption in law exists. In the event of a conflict between this Use Policy and the California Public Records Act, the Federal Information Practices Act, or other law governing the disclosure of records, the Public Records Act, the Information Practices Act, or other applicable law will control.


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Under Government Code section 11015.5, if a user chooses, they may have any personal information collected discarded without reuse or distribution, provided F5CA is contacted in a timely fashion.


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The State has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including, but not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation, and day-to-day practices of the entire State operating environment as part of its continuing commitment to risk management. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the State's supported website.


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F5CA’s website has links to sites F5CA believes may useful to users and which may provide services. When users link to another site, they are no longer on F5CA’s website and are subject to the privacy policy of the new site.


F5CA’s website and the information it contains are provided as a public service by the State of California. This system is monitored to ensure proper operation, to verify the functioning of applicable security features, and for comparable purposes. Anyone using this system expressly consents to such monitoring. Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited and may result in

criminal prosecution.


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The State attempts to maintain the highest accuracy of content on its web site. Any errors or omissions should be reported for investigation.


The State makes no claims, promises, or guarantees about the absolute accuracy, completeness, or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in the contents of this website. No warranty of any kind, implied, expressed or statutory, including, but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this web site or its hyperlinks to other Internet resources. References in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the State of California, F5CA, or its employees or agents.


This Use Policy is subject to change without notice.


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In general, information presented on this website, unless otherwise indicated, is considered in the public domain. It may be distributed or copied as permitted by law. However, the State does make use of copyrighted data (e.g., photographs), which may require additional permissions prior to use. Furthermore, the unique branding of the website and various official seals and marks may not be used without permission of the State. In order to use any information on this website not owned or created by the State, users must seek permission directly from the owning (or holding) sources. The State shall have the unlimited right to use for any purpose, free of any charge, all information submitted via this website except those submissions made under separate legal contract. The State shall be free to use for any purpose, ideas, concepts, or techniques contained in information provided through this website.


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