Help Desk is one-on-one help from a customer service representative, accessible via email and phone.
Contact for:
Add a new account
Change or inactivate an account
Password reset
Report security incident
Give feedback, share converns, suggest enhancements
Check on status of Help Desk ticket
Email:pro0fsupport@ccfc.ca.gov Phone: 1-888-260-9710 Hours: 7 am to 6 pm (PST), Monday - Friday
(Unavailable on California State holidays)
Technical Assistance
Make a request for assistance with specific, finite tasks or training related to use of the PRO0F system, such as data entry assistance or additional training.
Your request will be considered by First 5 California. If selected to receive technical assistance, TA will be provided remotely over the
phone, via email, or in person, depending on the assistance required.
To make a technical assistance request, please do both of the following:
